Get normalized call status and CDR details for a campaign

GET

/external/v1/cdr/{campaignId}

Resolves campaignId -> conversationId, finds user-owned CDR, and returns normalized status + raw CDR data.

Status normalization:

completed|success -> completed

no-answer|no answer|unanswered -> no-answer

any other value -> failed

Auth middleware: verifyLiveTranscriptTemporaryApiKey.
Allowed temporary key scopes:

external/v1/live-transcript

external/v1/agent/outbound

Request

Authorization

API Key

Add parameter in header

api_token

Example:

api_token: ********************

API Key

Add parameter in query

api_token

Example:

api_token: ********************

Path Params

Responses

🟢200

application/json

CDR status payload

Body

🟠400

🟠401

🟠404

🔴500

Request Example

Shell

JavaScript

Java

Swift

curl --location --request GET '/external/v1/cdr/camp_7f84b3f8' \
--header 'api_token: <api-key>'

Response Example

200 - completed

{
    "campaignId": "camp_7f84b3f8",
    "conversationId": "conv_01J8MJS4V4",
    "callId": "conv_01J8MJS4V4",
    "status": "completed",
    "rawStatus": "success",
    "callDuration": 92,
    "actualDuration": 87,
    "direction": "outbound",
    "from": "+14155550123",
    "to": "+14155550999",
    "sip_status": "200",
    "sip_reason": "OK",
    "timestamp": "2026-03-06T17:05:13.391Z",
    "data": {
        "callStatus": "success",
        "callDuration": 92,
        "actualDuration": 87,
        "direction": "outbound"
    }
}

Modified at 2026-03-06 05:03:20

Get transcript and transcript entries for a campaign

List available voices with optional filters and pagination